On February 23, 2021, Allergy Companions recognized uncommon community exercise. We instantly took steps to safe the community and commenced an investigation with the help of a pc forensic agency. On February 24, 2021, the investigation decided that an unauthorized particular person gained entry to the community between January 12, 2021 and February 23, 2021. Throughout that point, the unauthorized particular person deployed malware and bought copies of a number of the data on our programs. On March 16, 2021, we decided the acquired data additionally included paperwork that contained affected person data. We instantly started a complete overview of all paperwork concerned. Though the overview is ongoing to determine the sufferers whose data is mirrored in these paperwork, we’re conscious that for a few of our sufferers, the paperwork might comprise a number of of the next: title, tackle, date of delivery, medical insurance data, driver’s license quantity, Social Safety quantity, monetary account numbers, and/or scientific, prognosis, and/or therapy data.
As soon as the overview is full, we are going to mail letters to all sufferers whose data is recognized within the paperwork concerned. Now we have additionally established a devoted, toll-free name middle to reply sufferers’ questions. When you’ve got questions, please name 1-855-916-6190, Monday by Friday, from 9:00 a.m. to six:30 p.m. Jap Time. For these sufferers whose Social Safety numbers and/or driver’s license numbers are recognized within the paperwork, we are going to supply complimentary credit score monitoring and identification safety companies. We additionally suggest that affected sufferers overview any statements they obtain from their well being insurers and well being care suppliers. If sufferers see prices for companies not obtained, they need to contact the insurer or supplier instantly.
We remorse any concern or inconvenience this incident might trigger. We stay dedicated to defending the confidentiality and safety of affected person data. To assist stop one thing like this from occurring once more, we’re persevering with to repeatedly audit our programs for potential unauthorized exercise, and are implementing enhanced community monitoring instruments.