On February 23, 2021, Allergy Companions recognized uncommon community exercise. We instantly took steps to safe the community and started an investigation with the help of a pc forensic agency. On February 24, 2021, the investigation decided that an unauthorized individual gained entry to the community between January 12, 2021 and February 23, 2021. Throughout that point, the unauthorized individual deployed malware and bought copies of a few of the data on our techniques. Over the previous a number of months, we’ve got been working diligently to finish the excellent assessment of all paperwork concerned; we obtained the ultimate outcomes of this assessment on October 1, 2021. The assessment decided that for a few of the people, a number of recordsdata mirrored their title and a number of of the next: handle, date of beginning, medical insurance data, affected person account quantity, and/or medical data, equivalent to dates of service, analysis, or prescription data. For sure people, the knowledge additionally mirrored their Social Safety quantity and/or monetary account data. Please notice, our digital medical data system was not concerned or accessed on this incident.
We’re mailing letters to all people whose data was recognized within the paperwork concerned, which offer steering on how they will help defend their data. We now have additionally established a devoted, toll-free name heart to reply questions concerning the incident. In case you have questions, please name 1-855-916-6190, Monday by means of Friday, from 9:00 a.m. to six:30 p.m. Jap Time. As a precaution, for these people whose Social Safety numbers have been recognized within the paperwork, we’re providing complimentary credit score monitoring and id safety companies. We additionally advocate that affected people assessment any statements they obtain from their well being insurers and well being care suppliers. In the event that they see companies they didn’t obtain, they need to contact the insurer or supplier instantly.
We remorse any concern or inconvenience this incident might trigger. We stay dedicated to defending the confidentiality and safety of affected person data. To assist forestall one thing like this from taking place once more, we’re persevering with to frequently audit our techniques for potential unauthorized exercise, and are implementing enhanced community monitoring instruments.