For Instant Launch
August 10, 2025
Contact Info
+32 2 568 23 00
Firm Announcement
Neuhaus Goodies NV of Vlezenbeek, BELGIUM has initiated a voluntary recall for : Belgian Chocolate Moments Smurfs ‘Popping Milk Goodies with Cookies, as a result of it incorporates undeclared wheat. Individuals who have an allergy or extreme sensitivity to wheat run the chance of great or life-threatening allergic response in the event that they eat these merchandise.
The Belgian Chocolate Moments Smurf’s “Popping Milk Goodies with Cookies” have been distributed between 21/07/2025 and 04/08/2025 by Neuhaus shops in New York, Virginia, Maryland, Pennsylvania, Washington D.C. and by way of the Neuhaus webshop ( Hyperlink Disclaimer).
The product could be recognized by the next lot numbers and greatest earlier than date:
- 80108690 – 13/01/2026
- 80108763 – 13/01/2026
Given the latest launch and the brief gross sales interval, solely 150 models have been bought. No complaints or sicknesses have been reported to this point.
The motion was initiated after it was found throughout an inner examine that product containing wheat was distributed in packaging that didn’t reveal the presence of wheat. Subsequent investigation signifies the issue was brought on by an distinctive mixture of circumstances wherein the ERP (Enterprise Useful resource Planning) didn’t embody the allergen on the packaging.
If you’re allergic or illiberal to wheat (gluten), don’t eat this product and return it to the purpose of sale the place this product was bought.
Customers with questions could contact the corporate at:
Buyer Care Monday – Friday
8 a.m. – 5 p.m. CEST (Central European Summer time Time)
Telephone: +32 2 568 23 00 customercare@neuhaus.be
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