Home Food Allergies Lady with Peanut Allergy Pressured to Signal Waiver Releasing Airline from Legal...

Lady with Peanut Allergy Pressured to Signal Waiver Releasing Airline from Legal responsibility if She Died

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26-year-old Abbie Tomlinson, a health care provider from Newcastle who suffers from a extreme peanut allergy, was scheduled to fly from Heathrow Airport to Hanoi on October 6 by way of Bamboo airways.

Tomlinson knowledgeable the cabin crew of her allergy upon boarding, asking them to not serve peanuts through the flight.

She instructed The Unbiased:

It was actually scary, I didn’t take my Covid masks off all through the entire 14-hour flight or eat on the airplane.

I might by no means fly with Bamboo Airways once more, to be sincere, I’m additionally delay flying from Heathrow too, as they had been so unhelpful.

She elaborated on Twitter:

They might not settle for that I had a extreme nut allergy that’s airborne. This isn’t one thing I selected to have neither is it one thing I can magically repair.

They laughed in my face [telling me] you can not probably ask folks to not eat nuts.

Heathrow employees got here aboard to assist translate “as a result of language barrier”, however the crew maintained that nothing may very well be finished.

“Simply have your EpiPen,” they stated, in accordance with Tomlinson.

She alleges she was “compelled to signal a bit of paper handwritten by the airline saying that if I’ve an anaphylaxis on board, they may NOT do an emergency touchdown and if I fly I achieve this at my very own danger and they aren’t liable if I die on the flight.”

She continued:

Simply to make every little thing worse, 20 minutes into the flight, each passenger is obtainable a complimentary bag of peanuts regardless of all of the above occurring.

In 2022 I shouldn’t be discriminated for having a medical downside I used to be born with. For information, nut allergic reactions can result in anaphylaxis and in the end can result in a cardiac arrest and dying.

An EpiPen buys you half-hour of time, however it’s essential have additional hospital therapy following any anaphylaxis.

She instructed The Unbiased that regardless of having points flying with a peanut allergy earlier than, “that is the primary time I’ve ever been requested to signal one thing to say they wouldn’t emergency land or the primary time they’ve requested me to depart the flight.”

A spokesperson from Bamboo Airways instructed The Unbiased:

As a service supplier, Bamboo Airways may be very sorry that the expertise of passenger Abbie Tomlinson on flight QH24 Heathrow to Hanoi on 9 October 2022 was lower than passable.

Upon receiving a discover from passenger Abbie Tomlinson about her extreme allergy to nuts, we checked the coverage and consulted with skilled companions at Heathrow airport.

Actually, not solely the bodily nuts but in addition different forms of nuts, resembling cooking oil and sauces constituted of nuts, and many others., may additionally do hurt.

As well as, this was a 12-hour long-haul flight, and we needed to serve meals to the passengers on board to make sure their well being and privileges.

Due to this fact, we really helpful that passenger Abbie Tomlinson reschedule to a different flight with a extra deliberate preparation for meals to make sure her absolute well being.

Nevertheless, passenger Abbie Tomlinson expressed her request to make the flight. Due to this fact, we gave her a waiver type to signal, which is mostly relevant to passengers with particular well being necessities.

Within the waiver, we’re dedicated to supporting altering seats for passenger Abbie Tomlinson to the final row and never serving nuts in her meal. Passenger Abbie Tomlinson signed the waiver to make use of the aforementioned inflight meal.

In the course of the flight, Bamboo Airways’ crew took particular care of passenger Abbie Tomlinson, usually checking to make sure she was okay. All through the journey, we didn’t obtain any complaints or requests for medical help from passenger Abbie Tomlinson.

We deeply remorse that variations in tradition and communication could have led passenger Abbie Tomlinson to misconceive that our employees acted disrespectfully upon her allergy notation.

We worth our passengers, and distinctive service is all the time our precedence.


It’s unclear from the reporting whether or not Dr Tomlinson notified the airline of her allergic reactions upfront of the flight.

We urge all air vacationers that require lodging for meals allergic reactions to:

  • Go to the airline’s web site upfront to familiarize your self with their insurance policies concerning meals allergic reactions;
  • Name the airline earlier than reserving to debate whether or not the lodging you require can be found on your particular flight;
  • When reserving, observe that you simply require lodging and cite the airline’s coverage and your dialogue with airline employees concerning your want and their capacity to accommodate you;
  • Come to the airport early and remind the gate attendant of your want for lodging;
  • Focus on your required lodging with the flight crew upon boarding.

We additionally suggest you go to The No Nut Traveler for extra perception into touring safely with meals allergic reactions.